Terms & Cancellation Policy

This website (the “Site”) is operated by Click in Corfu (the “Company”, “we”), providing guided tours, boat trips, experiences and travel assistance on the island of Corfu, Greece. Using the Site and placing an order constitute full acceptance of these terms. Please read them carefully before booking.

These terms apply equally to all genders.

A booking is valid only after payment is completed and a booking confirmation (reference number) is issued. Date, time and number of participants are set at booking and subject to actual availability.

It is the customer's responsibility to ensure booking details (date, time, number of participants, contact info) are correct. The Company is not responsible for errors arising from incorrect details provided by the customer.

Tour prices are quoted in Euro (€). At checkout you may pay in EUR, USD ($) or ILS (₪). Payment in a non-EUR currency is calculated at an estimated exchange rate at the time of payment, and you are charged in the selected currency.

Payment is secured and processed via the PayPlus payment provider. The Company does not store credit card details.

For foreign-currency payments, exchange-rate differences may occur between the charge and any refund — these are outside the Company's control and responsibility.

This is the most important section — please read carefully:

• No-Show: failing to show up without prior notice is charged the full booking amount (100%), no refund.
• Lateness: significant lateness may shorten or cancel the tour with no refund, at the guide's discretion and per the schedule.
• Refund method: an approved refund is issued to the original payment method only, within a reasonable time, subject to processor/card-company timelines.
• A cancellation request is valid only from the time it is received in writing by the Company (WhatsApp/email), Israel time.

Some tours (especially boat and nature tours) depend on weather and safety conditions. If the Company must cancel a tour for safety, extreme weather or force majeure — an alternative date will be offered, and if none suits, a full refund will be given for that tour.

“Force majeure” includes, among others: extreme weather, strikes, authority restrictions, emergencies, natural disasters and circumstances beyond the Company's control.

The customer is responsible for their health, physical fitness and suitability for the tour. The customer must notify in advance of any medical limitations, allergies or special needs.

The Company is not liable for damage, loss, injury or expense caused by the customer's conduct, failure to follow the guide's instructions, or circumstances beyond the Company's control. Every participant is advised to hold suitable travel insurance.

Participants must follow the guide's instructions throughout the tour. The Company may remove anyone who endangers themselves or others, with no refund.

Participation of minors is the responsibility of the accompanying parents/adults and requires supervision throughout the tour.

All Site content (text, images, design) is the Company's property and may not be used without permission. Customer details are stored and used only to provide the service, per the Company's privacy policy, and are not shared with third parties except to complete the service (such as the payment processor).

These terms are governed by the laws of the State of Israel. Exclusive jurisdiction over any dispute lies with the competent courts in Israel.

For any question, cancellation request or inquiry, contact us:

WhatsApp/Phone: ‎+972-50-334-3101