Cancellation & Refund Policy

The refund amount is determined by the number of days between when the Company receives the written cancellation request and the service start time:

Day counting is relative to the service start time; a cancellation request is valid from the moment it is received in writing by the Company (Israel time).

Cancellation must be made in writing only — via WhatsApp or email — stating your booking reference, full name and service date. The time the written notice is received by the Company (Israel time) determines the cancellation window.

• A No-Show without prior notice is charged the full booking amount (100%), no refund.
• Significant lateness may shorten or cancel the service with no refund, at the provider's discretion and per the schedule.

Some services (especially boat trips, sea activities and vessel rentals) depend on weather and safety. If the Company or supplier must cancel a service for safety, extreme weather or force majeure — an alternative date will be offered, and if none suits, a full refund will be given for that service.

Requests to change the date or number of participants are handled subject to availability and the Company's approval. A date change requested 7 days or fewer in advance may be treated as a cancellation, subject to the refund table above.

This policy applies to tours, cruises and rentals (car, motorcycle, boat, yacht). For rentals, cancellation by the supplier or unavailability of the booked item entitles you to a full refund or an alternative. Failure to meet the rental conditions (e.g. licence/age/deposit — see the Terms) may prevent handover of the item with no refund eligibility.

• An approved refund is issued to the original payment method only, within a reasonable time, subject to processor/card-company timelines.
• Non-refundable payment-processing fees are deducted from any refund.
• For foreign-currency payments (USD/ILS), exchange-rate differences may occur between charge and refund — these are outside the Company's control.

These transactions are governed by the Israeli Consumer Protection Law, 1981. For a distance-sale of hosting, travel, leisure or recreation services, the consumer may cancel within 14 days of the transaction — provided the cancellation is made at least 7 non-rest days before the service date. Cancelling within 7 (non-rest) days before the date does not grant the statutory cancellation right, so the refund table above applies.

For a senior citizen, a person with a disability, or a new immigrant who entered the transaction following a conversation with a representative, the cancellation period may extend up to 4 months, provided at least 7 business days remain before the service date. For a cancellation not due to a defect, the Company may charge a cancellation fee of up to 5% of the transaction value or ILS 100 — whichever is lower. Refunds are issued within 14 days of the cancellation being approved.

This policy does not derogate from any non-waivable statutory rights. The service is performed in Greece, and local/EU rules applicable at the place of performance may also apply.

For any cancellation request or inquiry: +972-50-334-3101 · info@clickincorfu.co.il

This document is a general template for information purposes only and does not constitute legal advice. We recommend it be reviewed by a licensed attorney in Israel before reliance. The version published on the Site is the binding one and may be updated from time to time.