Click in Corfu

Cancellation & Refund Policy

We believe in full transparency. Below are the exact rules for cancelling a booking and receiving a refund. Please read carefully before booking.

Click in Corfu · Last updated: June 2026

1. Cancellation & Refund Window

✅ Cancellation 7 or more days before the tour — full refund

Cancelling 7 or more days before the tour entitles you to a full refund, less payment-processing fees and currency exchange-rate differences (if paid in a foreign currency).

⛔ Cancellation 6 days or fewer before the tour — no refund

Cancelling 6 days or fewer before the tour — no refund is given, and the full booking amount (100%) is charged.

Day counting is based on the tour start time; a cancellation request is valid from the moment it is received in writing by the Company.

2. How to Cancel

Cancellation must be made in writing only — via WhatsApp or email — stating your booking reference, full name and tour date. The time the written notice is received by the Company (Israel time) determines the cancellation window.

3. No-Show & Lateness

  • A No-Show without prior notice is charged the full booking amount (100%), no refund.
  • Significant lateness may shorten or cancel the tour with no refund, at the guide's discretion and per the schedule.

4. Cancellation by Us, Weather & Force Majeure

Some tours (especially boat and nature tours) depend on weather and safety. If the Company must cancel a tour for safety, extreme weather or force majeure — an alternative date will be offered, and if none suits, a full refund will be given for that tour.

5. Changing a Booking

Requests to change the date or number of participants are handled subject to availability and the Company's approval. A date change requested 6 days or fewer in advance may be treated as a cancellation.

6. Refund Method, Fees & Currency

  • An approved refund is issued to the original payment method only, within a reasonable time, subject to processor/card-company timelines.
  • Non-refundable payment-processing fees are deducted from any refund.
  • For foreign-currency payments (USD/ILS), exchange-rate differences may occur between charge and refund — these are outside the Company's control.

7. EU Consumer Rights

Leisure and tourism services tied to a specific date (such as tours, boat trips and dated rentals) are exempt from the 14-day right of withdrawal under the EU Consumer Rights Directive (2011/83/EU, Article 16). Accordingly, the cancellation policy above applies to your booking. This policy does not affect any non-waivable rights you may have under applicable law.

8. Contact

For any cancellation request or inquiry: +972-50-334-3101